Call Center RepresentativeFrank Gay Services, Orlando, FL is calling, and so should you! We're inviting motivated individuals to help us shape the foundation of something big! This is your chance to do more than just take calls.Why Join Us?Because yes, you can have it all:Stability in a recession-resistant, essential industryReal career growth opportunitiesA supportive, team-driven environment that values your voice and ideasThe ability to maximize your earnings through performance-based incentivesAbout the RoleAs a Call Center Representative, you'll be on the front lines of customer interaction reflecting our core values: Service, Integrity, and Excellence. Your responsibilities will include:Answering inbound calls from new and existing customersScheduling service appointments accurately and efficientlyDemonstrating empathy and professionalism with every interactionEducating customers on our services, including membership plansMaking outbound calls to support appointment setting and customer follow-upMeeting performance goals around call quality, bookings, and customer satisfactionWe'll provide thorough training and coaching to ensure you feel confident and supported from day one.Compensation & Perks$18.00 hourly pay plus weekly bonus payouts (Top representatives are earning $200–$1,000+ weekly in bonuses)Weekly payFlexible scheduling, we are seeking day, midday & evening schedulePTO after 90 daysPaid holidays and birthday payMedical, dental, and vision insurance401(k) with match and IRA optionsPaid life insuranceOngoing training and leadership developmentWho You AreA clear, confident communicator who thrives in a fast-paced environmentPassionate about providing great customer serviceMotivated to grow with a company that promotes from withinFrank Gay Services is calling, and we can't wait to hear from you!
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